Terms And Conditions Of Service
Service Agreement
Terms and Conditions for Mobile Car Repair Services
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Welcome to Dent Masters Mobile! We're happy to offer convenient and professional mobile car repair services. Please read these Terms and Conditions carefully before using our website or engaging our services. By accessing our website or scheduling an appointment, you agree to be bound by these terms.
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1. Acceptance of Terms
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When you use services from Dent Masters Mobile, you acknowledge that you've read, understood, and agree to these Terms and Conditions. If you don't agree with any part of these terms, you shouldn't use our services. These terms form a legally binding agreement between you and Dent Masters Mobile.
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2. Service Agreement and Consent
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When you request and confirm a service appointment with Dent Masters Mobile, you're entering into an agreement for the specific repairs or maintenance. All work our technicians perform is done with your explicit consent. Before starting any work, our technicians will discuss the proposed repairs, estimated costs, and get your approval. Your verbal or written authorization to proceed with the work means you understand and accept the services to be done.
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3. No Refund Policy; All Work Final
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Please note that all payments for services provided by Dent Masters Mobile are non-refundable. Once a service has been completed and payment processed, the transaction is considered final. We aim for the highest quality of work and customer satisfaction. However, due to the nature of mobile repair services, the labor involved, and the immediate application of our expertise, we have a strict no refund policy for services rendered. This policy applies to all completed repairs, diagnostics, and maintenance services.
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4. Pricing and Payment
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We'll communicate our service pricing to you before any work begins. Payment is due in full upon completion of the services. We accept various payment methods, We accept payments via a variety of convenient methods, including: Zelle, Venmo, Cash App, checks, cash, major credit and debit cards, Bitcoin, PayPal, and Apple Pay. Failure to pay on time may result in late fees or collection efforts as allowed by law.
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5. Customer Responsibilities
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To help us deliver our services efficiently and effectively, you agree to:
* Provide accurate and complete information about your vehicle's issues.
* Ensure a safe and accessible environment for our technicians to work.
* Be present or have an authorized representative available at the scheduled service time.
* Remove any personal belongings or valuables from the vehicle before service.
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6. Limitation of Liability
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Dent Masters Mobile won't be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or use, arising from or connected with our services. Our total liability for any claim related to these Terms or our services won't exceed the amount you paid for the specific services that caused the claim.
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7. Governing Law and Dispute Resolution
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These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any dispute, controversy, or claim arising from or relating to these Terms or our services will be resolved through [e.g., binding arbitration in accordance with the rules of the American Arbitration Association, or through the courts located in Broward County, Florida].
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8. Repair Approval and Quality Assurance
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Before any payment is processed, all completed repair work will be presented to you, the customer, for your thorough review and approval. Payment for services rendered is due only upon your satisfaction and explicit approval of the completed repairs.
We strive for the highest standards of workmanship and employ skilled technicians committed to delivering the best possible results. In instances where a customer opts against replacing a part and instead wishes to retain the existing component, or requests a repair method that deviates from our professional recommendation, we will perform the work to the best of our ability given the circumstances and your specific instructions. While we always aim for perfection, it's important to understand that in such cases, the outcome may not be absolutely flawless due to the limitations of working with existing or compromised components, or non-standard repair methods. Our commitment remains to perform all work with utmost care and professionalism, even under these conditions, ensuring the repair is completed to the highest feasible standard.
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9. Changes to Terms and Conditions
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Dent Masters Mobile reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately once posted on our website. Your continued use of our services after any such changes means you accept the new Terms.